Reimagining Trading Platforms for Better User Experience and Accessibility

Project Goals

Dorsum approached us with the goal of renewing the visual appearance of the Hungarian State Treasury’s online distribution channels – Webkincstár and Mobilkincstár – and redesigning certain user interfaces to improve the customer experience.

One of the most important objectives in the system renewal was to make the products more appealing to younger generations, while ensuring that the current users would not experience any discomfort in their use. Additionally, a fundamental requirement was to ensure that the updated interfaces would reach as many users as possible, so we paid special attention to complying with accessibility guidelines.

It was crucial that the visual renewal enhance the user experience with modern UI solutions, particularly for mobile applications (iOS, Android).

Challenges

One of the biggest challenges was designing an interface that meets the needs of different user groups. The younger generation requires intuitive and modern solutions, while older users value a familiar structure and simplicity of use. Additionally, the digital interfaces had to comply with accessibility regulations.

Design Process

During the project, we applied various UX and UI design methods to understand the needs of the client and the users.

1. Research & Analysis

• Stakeholder Interviews
  Conducted with Magyar Államkincstár to understand their business goals and challenges.
• Usability Testing
  Focused on different age groups to identify pain points in the current system.
• User Journey Mapping
  Mapped user interactions to design smoother workflows.

2. Design and Prototyping

Optimized Core Functions: Key processes such as registration, transaction handling, and portfolio management were streamlined to improve the user experience.

3. Design System Creation

A consistent design system was developed, based on Magyar Államkincstár’s visual guidelines, integrating modern UI elements.

Results and Outcomes

• Consistent UX Across Devices
  A responsive design approach ensured a seamless experience across desktop, mobile, and tablet devices.
• Improved Accessibility
  Adhering to accessibility standards made the platform usable by a broader audience.
• Enhanced User Interface
  Modernized, user-friendly design that meets the needs of both younger and older generations.
• Efficient Transaction Handling
  Streamlined workflows for improved usability and faster transaction processes.